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 ERI
provides industry leading customer service and support consulting
to engineers, OEMs, owners, or operators.Our capabilities include:
- technical review(s) during plant design
- on-site assistance during commissioning and start-up
- educational seminars and classes
- dedicated inventory of critical parts
- troubleshooting guide and factory repair
We accomplish this through a growing team of professionals who
are experienced in overall RO plant operations. Our people are not
just experts in PX® operation, but in RO plant operation. Our in
house team includes Bill
Anderson, Ian
Cameron, Rodney
Clemente and Al
Fraley. Additionally, ERI has contracted service agents in Europe,
China, the Middle East, and the Americas.
ERI maintains an inventory of complete units, parts, kits, and
tools, in key locations around the world. Currently in process are
expansion centers in Algeria, Australia, Dubai, Shanghai, Spain
and the Caribbean basin in order to expedite the delivery of urgent
shipments.
"Bill Anderson and Mr. Lee did a great service
to start up our YuHuan plant. They have provided exceptional information
on the entire RO process showing their expertise in the industry
and assisting our CNC service team to better understand the PX® value
as well as the entire system better. The conducted very useful PX®
training on- site. We are very happy with their service."
Mr. Gao Deng Feng
Project Manager
YuHuan Power Plant, China
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