Design and Installation
ERI’s team of service professionals draws from its experience reviewing designs and supervising successful startups of hundreds of desalination plants around the world. Its people are not just experts in the application of PX technology, but bear comprehensive knowledge of reverse osmosis (RO) plant operation. ERI is dedicated to ensure successful PX device deployments by working closely with operators and partners to understanding each project’s unique needs.
Design
ERI’s expertise comes into play long before RO plant construction begins. Service professionals conduct thorough technical reviews of process and instrument designs and control logic. It is not unusual, for example, that during these reviews the ERI team identifies problems that were overlooked by the plant planner. By helping to address these problems proactively, ERI can help accelerate plant installation and start-up.
ERI’s website contains a wealth of technical information, including operations and service manuals, technical guidance documents, and the ERI Power Model™ to support the design process. The ERI-SIM™ SWRO process simulator and ERI’s Factory Training provide dynamic, hands-on training for designers and operators.

Installation and Service Support
ERI can provide on-site assistance to its customers anywhere in the world. Its team of dedicated professionals are available to supervise PX installation and system commissioning whenever requested by customers. Additionally, ERI has contracted with field service agents in most regions of the world - including the Middle East, Europe, Asia, India, and Australia - to provide responsive, local assistance. Our goal is to make our customers successful, and we take pride in providing the best service in the desalination industry.
